Frequently Asked Questions

Where are you located?
Between Monterey and Portola off Dinah Shore Drive

What are your business hours?
7:00am to 4:00pm, Monday thru Friday

What is your holiday schedule?
Please call 1.760.770.7781 for holiday hours.

Do you deliver?
Yes.

Do you charge for delivery?
Depends on the size of the order and location.

Are you open on the weekend?
By appointment only.

What do you stock?
Hardware and some hard to get items

On non-stock items what are the lead times for delivery?
Determined by manufacturer.

How do I place an order?
Call or email us!

How long can it take to get a quote?
Minutes to 48 hours.

How long will it take to get my order?
All Manufacturers have different lead times.

Do you charge sales tax?
Yes.

What is the warranty on your products?
We stand behind ALL manufacturers warranties

Do you have a will call location?
Yes, at the location shown in #1.

Do you require a deposit for my order?
No, pre~paid in full.

If I have a door repair, how long before someone can take a look at it?
Depends on the damage to the door.

Do you have a showroom?
Yes! Please stop by and visit. Plenty of parking. Handicap access. Our knowledgeable staff is ready to help you!